Why Choose Us for Suspension Repair in New Chapel Hill
Complete Expertise
We service all suspension components including shocks, struts, ball joints, tie rods, control arms, bushings, and springs on all makes and models.
Quality Parts
We use quality replacement parts that meet or exceed OEM specifications to restore your vehicle's original ride quality and handling.
Alignment Included
Suspension work often requires alignment. We ensure proper alignment after repairs to prevent tire wear and handling issues.
Honest Assessment
We thoroughly inspect your suspension and explain what needs repair now and what can wait, helping you prioritize and budget.
Your suspension system does more than provide a comfortable ride – it's essential for safe handling and control. At Josh Hawkins Automotive, we understand how important it is to keep your suspension in top condition, especially on East Texas roads. Our New Chapel Hill area customers trust us for thorough inspections, honest recommendations, and quality repairs that restore their vehicle's performance.
Common Suspension Repair Issues We Fix
Worn Shocks & Struts
Bouncy ride, nose diving during braking, or excessive body roll indicate worn shocks or struts. We replace them to restore proper damping and control.
Ball Joint Failure
Clunking noises, steering wander, or uneven tire wear can signal worn ball joints. We replace these critical components to ensure safe steering.
Tie Rod Problems
Loose steering, pulling to one side, or inner tire wear often point to worn tie rod ends. We replace tie rods and realign your wheels.
Control Arm Bushings
Worn bushings cause clunking over bumps and affect alignment. We replace bushings or complete control arms as needed to restore stability.
Broken Springs
A sagging corner, harsh ride, or visible spring damage requires spring replacement. We restore proper ride height and suspension geometry.
Sway Bar Links
Rattling or clunking during turns or over bumps often indicates worn sway bar links. We replace them to restore stability and eliminate noise.
Our Suspension Repair Process
Symptom Discussion
We discuss what you're experiencing – unusual noises, handling changes, or ride quality issues. This helps focus our inspection on likely problem areas.
Visual Inspection
We raise the vehicle and visually inspect all suspension components for obvious damage, leaks, excessive wear, or broken parts.
Hands-On Testing
We physically test ball joints, tie rods, and other components for play or looseness that indicates wear beyond acceptable limits.
Test Drive
When helpful, we test drive to experience the symptoms firsthand and verify our findings match what you've described.
Repair Recommendations
We explain what we found and prioritize repairs by safety and urgency. You receive clear pricing and decide what work to authorize.
Quality Repairs & Alignment
We complete authorized repairs using quality parts, then verify alignment and test drive to ensure everything performs correctly.
Serving New Chapel Hill & Nearby Areas
Josh Hawkins Automotive provides expert suspension repair services for drivers from New Chapel Hill and throughout the East Texas area. Our convenient location makes quality suspension service accessible to the entire region.
Don't let worn suspension compromise your safety and comfort. Visit us for a thorough inspection and expert repairs.
FAQs About Suspension Repair in New Chapel Hill
How do I know if my suspension needs repair?
Signs include bouncy or harsh ride, vehicle pulling to one side, uneven tire wear, clunking or knocking noises over bumps, excessive body roll in turns, or nose diving during braking.
Is it safe to drive with bad suspension?
Worn suspension affects handling, braking, and tire contact with the road. While you may be able to drive carefully, significantly worn suspension should be repaired promptly for safety.
How long do shocks and struts last?
Typically 50,000-100,000 miles depending on driving conditions and vehicle type. East Texas roads can accelerate wear, so regular inspection is important.
Should I replace shocks/struts in pairs?
Yes, we recommend replacing shocks and struts in pairs (both front or both rear) to maintain balanced handling and ride quality across the vehicle.
Will I need an alignment after suspension work?
Most suspension repairs affect wheel alignment. We include alignment verification and adjustment as part of our suspension repair service to ensure proper tire wear and handling.